Support

Preflio — Fast, clear NOTAM briefings for pilots.

Contact Us

If you have a question, found a bug, or need help with the app, reach out and we'll get back to you as soon as we can.

Common Questions

What is Preflio?

Preflio generates plain-language NOTAM briefings for any airport. Enter an ICAO code, get a scannable briefing in seconds — with raw NOTAM text always preserved for verification.

What platforms is Preflio available on?

Preflio is currently available on iOS.

How do I restore my subscription on a new device?

Open the app, go to Settings, and tap Restore Purchases. Your subscription is tied to your Apple ID and will restore automatically.

How do I cancel my subscription?

Subscriptions are managed through Apple. Go to your iPhone Settings → Apple ID → Subscriptions → Preflio → Cancel. You'll retain access until the end of your current billing period.

I found a bug. How do I report it?

Email us at support@preflio.com with a description of what happened, what you expected, and your device model and iOS version. Screenshots help.

Where can I read your Privacy Policy?

Our Privacy Policy is available at preflio.com/privacy.